Customer Support
Phone: +43 1 588 80
Email: [email protected]
Contact
Questions about your booking, our cruises, or DDSG Blue Danube? Our team will be happy to assist you.
Our team is happy to assist you!
Address (Head Office)
Vienna Shipping Center
Handelskai 265
A – 1020 Vienna
Opening Hours (Head Office)
28 March – 01 November 2026
Mon – Sun, Public Holidays: 09:00 – 17:00
02 November – 27 November 2026
Mon – Fri: 09:00 – 17:00
Sat, Sun, Public Holidays: Closed
28 November – 31 December 2026
Mon – Fri: 09:00 – 17:00
Sat: 09:00 – 17:00
Sun, Public Holidays: Closed
Special Opening Hours
- 06 December 2026: 08:00 – 16:30
- 24 – 27 December 2026: Closed
Wachau Customer Support
Phone: 02731 782 82
Email: [email protected]
Address (Regional Office Wachau)
Tickets- und Welterbezentrum
Welterbeplatz 1
3500 Krems / Stein
Opening Hours (Regional Office Wachau)
25 April – 04 October 2026
Mon – Sun & Public holidays: 08:30–16:30
05 October – 01 November 2026
Mon – Fri.: 08:30–16:00
Sat – Sun.: 08:30–11:00
02 November – 23 December 2026
Mon – Fri: 08:30–16:30