Accessibility Statement

This website is only partially compliant with WCAG 2.2 Level AA and the EN 301 549 European Standard, in accordance with Directive (EU) 2019/882 of the European Parliament and of the Council, due to the non-compliances and exemptions listed below.

The 360-degree tours provided on the website are not fully accessible and may be difficult or impossible to use for certain user groups.

We are continuously working to provide information from the 360-degree tours in text form. However, for economic reasons, we do not currently plan to make the 360-degree tours themselves fully accessible, as this would constitute a disproportionate burden.

Ship plans/floor plans, as well as supplementary explanations and legends, are currently only available as images or images of text.

For organizational and economic reasons, it is currently not yet possible to provide the information contained in all floor plans in an accessible format. However, we are continuously working to supplement this information with accessible alternatives.

There are currently PDF documents on our website that are not fully accessible and may therefore be difficult or impossible to use for some users.

We are continuously working to make the information contained in these documents available in an accessible format on our website and to gradually remove existing accessibility barriers.

Stripe’s payment service has been implemented for payment processing. Minor non-compliances with the WCAG success criteria 1.1.1 Non-text Content (Level A), 1.3.1 Info and Relationships (Level A), and 2.4.6 Headings and Labels (Level AA) have been identified on Stripe’s payment screen. However, these do not significantly hinder the payment process.

We currently have no influence over the accessibility of the payment page. For economic reasons, switching to another payment provider or implementing the entire payment process manually would currently constitute a disproportionate burden.

This statement was prepared based on an assessment of the website against the applicable accessibility requirements.

Created on: 29 September 2026

Last updated on: 30 October 2026

The services and content available on this website are continuously being developed and improved. Accessibility and ensuring that the website can be used by as many people as possible are important to us.

If you encounter any barriers that prevent you from using our website, or if you require information about content that is not accessible, please contact us.

DDSG Blue Danube Schiffahrt GmbH
Schifffahrtszentrum
Handelskai 265
A – 1020 Wien

+43 1 588 80
[email protected]

We will review your request and make every effort to provide the information you need in an appropriate format.